Last updated: [November 2025]

At Vanessa Martin Realty (“we”, “us”, “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website https://vanessamartinrealty.ca (“Site”), submit a form, register for a service, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information when you use our Site or engage our services:

• Contact information such as your name, email address, mailing address, phone number.

• Communication details such as messages you send through the contact form, your preferences, notes about your inquiry.

• Usage information such as your IP address, browser type, operating system, device identifiers, pages you visit on our Site, and other technical data automatically collected via cookies or similar technologies.

• Marketing and communications data such as whether you’ve agreed to receive updates from us, your interactions with our marketing emails, and your opt-in/opt-out choices.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To respond to your inquiries and provide real estate services (buying or selling) in the Ottawa area.

• To send you marketing communications or SMS/text messages (with your consent) about listings, services, events or other real-estate-related opportunities.

• To operate, maintain and improve our Site, analyze usage, and perform technical diagnostics.

• To comply with legal obligations or protect our rights, property or safety.

3. SMS/Text Message Disclosure & Opt-in

By providing your phone number and contacting us (including via the Site contact form), you agree to receive SMS/text messages from us related to real-estate communications and services. You may reply “STOP” at any time to unsubscribe from further text messages. Standard message and data rates may apply.

Your information will not be shared with third parties for marketing or promotional purposes outside of the services they provide on our behalf.

4. Sharing and Disclosure of Information

We will not sell or rent your personal information to third parties for their own marketing purposes. We may share your information with trusted service providers who perform functions on our behalf (e.g., CRM platform, email provider, marketing software) and are contractually obligated to use your information only for the purpose of providing those services and in compliance with this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage data, remember your preferences and improve your experience on the Site. You may disable cookies via your browser settings, but this may impact the functionality of the Site.

6. Security

We implement reasonable technical and organizational measures to safeguard your personal information from unauthorized access, use or disclosure. However, no internet transmission is entirely secure and we cannot guarantee the absolute security of your information.

7. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy—such as providing services, complying with legal obligations or until you request deletion—whichever is longer.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete or restrict processing of your data. To exercise any of these rights or ask questions, please contact us (see Section 9). We will respond within a reasonable timeframe.

9. Contact Us

If you have questions about this Privacy Policy, wish to opt out of communications, request access to your data, or make a complaint, you may contact us at:

Vanessa Martin Realty

Email: va*****@*****************ty.ca

Phone: (613) 612-3555

Address: Ottawa region, Ontario, Canada

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed of any changes.